Privacy Policy

PRIVACY POLICY

Last Updated: [2025-11-04]

At bitraff.shop, we value the privacy of our users. This Privacy Policy explains how your personal information is collected, used, and protected.

1. Information We Collect

When you use our site, we may collect the following information:

a) Personal Information:

• Name and surname (optional)
• Email address
• Phone number (for account verification)

b) Technical Information:

• IP address
• Browser type and version
• Device information
• Pages visited and click data
• Location information (approximate)

c) Cookies and Tracking Technologies:

• We use cookie technologies to improve user experience

2. Phone Number and WhatsApp Usage

Purpose of Collection:

• We collect your phone number solely for account verification and security purposes.
• We send a one-time password (OTP) via WhatsApp for identity verification.

How We Use It:

• Your phone number is used to send verification codes via WhatsApp Business API or authorized messaging services.
• Your number is not used for marketing purposes (unless you give explicit consent).
• Your phone number is not shared with or sold to third parties.

Legal Basis:

• In accordance with KVKK and GDPR, we process your phone number with your explicit consent and on the basis of legitimate interest.
• By providing your phone number, you agree to receive verification messages via WhatsApp.

Retention Period:

• Your phone number is stored as long as your account is active.
• When you delete your account, your phone number is permanently deleted from the system.

• 3. Purpose of Information Use

  We use the information we collect for the following purposes:

  • Account creation and identity verification
  • Providing and improving our services
  • Personalizing user experience
  • Security and fraud prevention
  • Analyzing site traffic
  • Fulfilling our legal obligations
  • If permitted, sending information about promotions and updates

  4. Information Sharing and Transfer

  We do not sell your personal information to third parties. However, the following situations are exceptions:

  a) Service Providers:

  • Server hosting services
  • WhatsApp Business API providers (for verification messages)
  • SMS service providers (for backup verification)
  • Analytics tools (Google Analytics, etc.)
  • These providers process your data only on our behalf and according to our instructions.

  b) Legal Obligations:

  • In case of legal request or court order
  • To prevent fraud and abuse

  c) User Consent:

  • In accordance with your explicit consent

  5. Cookies and Tracking Technologies

  Our site uses cookies to improve user experience:

  • Essential Cookies: Mandatory for site functionality
  • Analytics Cookies: To measure site performance
  • Marketing Cookies: (With your permission) For personalized ads

  You can manage or disable cookies through your browser settings.

  6. Third-Party Services

  WhatsApp:

  • We use WhatsApp Business API to send verification messages.
  • WhatsApp's own privacy policy applies: https://www.whatsapp.com/legal/privacy-policy

  Ad Networks:

  • Our site may contain third-party ad networks.
  • These networks use their own cookies and privacy policies.

  7. Data Security

  We take the following measures to protect your personal information:

  • SSL/TLS encryption
  • Secure server infrastructure
  • Access controls and authorization systems
  • Regular security updates

  However, please note that no data transmission over the internet is 100% secure.

  8. User Rights (KVKK and GDPR)

  You have the following rights regarding your personal data:

  • Right of Access: Learn what data we process
  • Right to Rectification: Request correction of incorrect data
  • Right to Erasure: Request deletion of your data ("right to be forgotten")
  • Right to Object: Object to data processing
  • Right to Portability: Obtain your data in structured format
  • Right to Withdraw Consent: Withdraw your consent at any time

  To exercise these rights, you can contact us at [email address].

• 9. Children's Privacy

  Our site is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with information, please contact us.

  10. International Data Transfer

  Your data may be transferred to countries where our service providers are located. In such cases, appropriate security measures are taken to protect your data and legal requirements are met.

  11. Data Retention Period

  We retain your personal data only as long as necessary:

  • Account data: As long as your account is active
  • Verification records: 1 year (for security purposes)
  • Analytics data: 24 months
  • Data required by legal obligation: The period stipulated by relevant laws

  12. Policy Changes

  We may update this Privacy Policy from time to time. In case of significant changes, we will inform you via email or through the site. The update date is indicated at the top of the page.

  13. Contact

  For questions about privacy or data protection:

  • Email: [support@bitraff.shop]
  • Address: 20 WENLOCK ROAD LONDON ENGLAND N1 7GU
  • Data Controller: bitraff.shop